We’re happy to hear from you! If you have a question about your order, take a look at our FAQ section for quick answers to common questions. If you still need help, you can reach out to us using the contact details provided at the bottom of this page.
Frequently Asked Questions
Where is my package?
After placing your order, it typically takes 1-2 business days to process and 4-7 business days for delivery within the United States. If this time has passed, please contact our customer service.
Where can I find my tracking code?
Once your order has shipped, you will automatically receive a tracking link. Please check your spam folder, as our emails sometimes end up there. Note that it may take some time for your tracking link to become active.
I am not satisfied with my package, what can I do?
Please visit our Returns page for instructions on how to return your package.
If you cannot find the answer to your question, you can always contact us:
Phone: +1 (507) 825-8251
Email: info@mariekei.com
Or You Can Use The Contact Form Below.